UPPER ransomware – How to remove

About this ransomware

UPPER ransomware is categorized as ransomware that encrypts data. Infecting a computer with ransomware can lead to permanently encrypted files, which is why it is believed to be such a harmful infection. When the ransomware is launched, it searches for specific types of files to encrypt. Users will find that photos, videos and documents will be targeted because of how essential they probably are to victims. You will need a decryption key to unlock the files but unfortunately, it is in the possession of criminals accountable for the infection. There is some good news as the ransomware might be cracked by malware researchers, and a free decryptor may become available. This is your best choice if backup is not available.

Soon after you become aware of what is going on, you will find a ransom note. The note will clarify that files have been encrypted and the only way to get them back is to pay. You won’t be shocked to know that engaging with crooks isn’t something we suggest. A more likely scenario is cyber criminals taking your money while not providing anything in exchange. Moreover, that payment will probably go towards supporting other malicious software projects. A better idea would be to buy backup with some of that requested money. In case you have made copies of your files, just delete UPPER ransomware.

False updates and spam emails were probably used for ransomware distribution. Such methods are rather frequently used by hackers as superior ability is not required.

Ransomware distribution ways

Spam emails and bogus updates are possibly how you obtained ransomware, even though other distribution ways also exist. If you opened an attachment that came with a spam email, you have to be more cautious. If you get an email from an unfamiliar sender, you need to carefully check the contents before opening the attachment. It is also pretty usual to see crooks pretending to be from known companies, as a well-known company names would make users less cautious. You might get an email with the sender saying to be from Amazon, warning you that your account has been displaying signs of weird behavior. If the sender is who they say they are, it will be quite easy to check. Look into the email address and see if it is among the ones the company legitimately uses, and if there are no records of the address used by someone legitimate, don’t open the attachment. You might also want to scan the attachment with some kind of malicious software scanner.

Malicious software updates could have also been how you picked up the threat. Those types of malicious software update offers generally pop up on questionable websites. For some users, when the bogus update offers appear through adverts or banners, they appear more real. Still, for anyone who knows that no real updates will ever be pushed this way, it will immediately be clear as to what’s going on. If you continue to download from dubious sources, don’t be surprised if you end up with an infected computer again. If you have set automatic updates, updates will happen automatically, but if you have to manually update something, you’ll be alerted via the software itself.

What does this malware do

It’s probably not necessary to explain that your files have been locked. The encryption process began soon after the contaminated file was opened and you might have missed it, seeing as the process is quite quick. All affected files will now have a strange extension. Since a strong encryption algorithm was used to encrypt files, do not even attempt to open files. You’ll then see a ransom note, where hackers will tell you that your files have been locked, and how to go about recovering them. All ransom notes seem essentially identical, they first explain that your files have been locked, request for that you pay and then threaten to remove files for good if a payment is not made. It is possible that criminals behind this ransomware have the only available decryptor but despite that, paying the ransom isn’t suggested. What’s there there to assure that files will be restore after you pay. If you give into the requests this time, cyber criminals might believe you would pay a second time, therefore you could become a target again.

Before you even consider paying, check if you’ve uploaded some of your files anywhere. If there are no other options, back up the encrypted files for safekeeping, a malware analyst might release a free decryptor and you may get your files back. Whatever the case may be, you will need to eliminate UPPER ransomware from your computer.

Backups need to be made routinely, so hopefully you’ll begin doing that. You might endanger your files again if you don’t. There is a variety of backup options available, some more costly than others but if you have valuable files it’s worth investing in one.

UPPER ransomware removal

We do not suggest manual elimination, unless you are absolutely sure about what you are doing. Employ anti-malware to eliminate the ransomware, instead. You may have to reboot your computer in Safe Mode for the malware removal program to work. Scan your computer, and when it is identified, eliminate UPPER ransomware. Unfortunately malware removal program cannot help you restore files, it’s only there to eliminate the infection.

Download Removal Toolto remove UPPER ransomware

* WiperSoft scanner, published on this site, is intended to be used only as a detection tool. More info on WiperSoft. To use the removal functionality, you will need to purchase the full version of WiperSoft. If you wish to uninstall WiperSoft, click here.


Learn how to remove UPPER ransomware from your computer

Step 1. Remove UPPER ransomware using Safe Mode with Networking

1.1) Reboot your computer with Safe Mode with Networking.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode UPPER ransomware - How to remove 3. Pick Safe Mode with Networking.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode UPPER ransomware - How to remove 3. Select Enable Safe Mode with Networking.

1.2) Remove UPPER ransomware.

Once the computer is launched in Safe Mode, open your browser and download anti-malware software of your preference. Scan your computer so that the anti-malware can locate the malicious files. Allow it to delete them. If you are unable to access Safe Mode with Networking, proceed to the instructions below.

Step 2. Remove UPPER ransomware using System Restore

2.1) Reboot your computer with Safe Mode with Command Prompt.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode UPPER ransomware - How to remove 3. Pick Safe Mode with Command Prompt.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode2 UPPER ransomware - How to remove 3. Select Enable Safe Mode with Command Prompt.

2.2) Restore system files and settings.

1. Enter cd restore when the Command Prompt window appears. Press Enter. 2. Type rstrui.exe and press Enter. 3. When the System Restore Window pop-ups, click Next. 4. Select the restore point and click Next. windows-system-restore UPPER ransomware - How to remove 5. Click Yes on the warning window that appears. When the system restore is complete, it is recommended that you obtain anti-malware software and scan your computer for the ransomware just to be sure that it is gone.

Step 3. Recover your data

If the ransomware has encrypted your files and you did not have backup prior to the infection, some of the below provided methods might be able to help you recover them.

3.1) Using Data Recovery Pro to recover files

  1. Download the program from a reliable source and install it.
  2. Run the program and scan your computer for recoverable files. datarecoverypro UPPER ransomware - How to remove
  3. Restore them.

3.2) Restore files via Windows Previous Versions feature

If you had System Restore feature enabled on your system, you should be able to recover the files via Windows Previous Versions feature.
  1. Right-click on an encrypted file that you want to restore.
  2. Properties → Previous Versions Windows-previous-version UPPER ransomware - How to remove
  3. Select the version of the file you want to recover and click Restore.

3.3) Shadow Explorer to decrypt files

Your operating system automatically creates shadow copies of your files in case of a crash but some ransomware manages to delete them. Nevertheless, it is still worth a try.
  1. Download Shadow Explorer. Preferably from the official website (http://shadowexplorer.com/), install and open the program.
  2. On the top left corner there will be a drop menu. Search for the disk that contains the encrypted files. shadow-explorer UPPER ransomware - How to remove
  3. If you do find some folders, right-click on them and select Export.

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