Remove ransomware

About ransomware ransomware might cause serious damage to your computer and leave your data locked. Ransomware is believed to be one the most harmful malicious software out there due to it encrypting files and easy infection. When a contaminated file is opened, the ransomware will instantly launch a file encryption process in the background. Files that users value the most, such as photos and documents, will be targeted. Files can’t be opened so easily, they’ll have to be decrypted using a special key, which is in the hands of the crooks behind this ransomware. Do not lose hope, however, as researchers specializing in malware could be able to made a free decryption program. It isn’t certain if or when a decryptor will be developed but that may be your only option if backup is not a choice for you.

You will find a ransom note put on your OS after the malware completes the encryption process. Seeing as ransomware authors aim to make as much money as possible, you’ll be demanded to pay for a decryption application if you want to restore your files. Our next statement shouldn’t surprise you but it isn’t suggested to pay the crooks anything. It isn’t difficult to imagine crooks simply taking your money and not providing a decryption utility. Take into account that there is nothing preventing them from doing just that. Seeing as you are considering paying hackers, maybe investing money for backup would be a better decision. If files have been backed up, you do not need to worry about file loss and can just eliminate ransomware.

Fake updates and spam emails were possibly used to distribute the ransomware. We’re so certain about this because those methods are one of the most commonly used.

Ransomware spread ways

We believe that you fell for a false update or opened a spam email attachment, and that’s how you got the ransomware. If spam email was how the ransomware got in, you will need to learn how to identify malicious spam email. If you get an email from an unfamiliar sender, carefully check the contents before opening the attachment. Senders of dangerous spam often pretend to be from well-known companies to establish trust and make users lower their guard. They might pretend to be Amazon and say that the attached file is a purchase receipt. It is not difficult to check whether the sender is who they say they are. Simply locate the real email addresses the company uses and see if your sender’s is among them. It is also suggested to scan the attached file with a reliable scanner for malware.

The malware might have also used fake updates to get in. Quite often, you may encounter fake update alerts when on questionable sites, intrusively forcing you to install something. It’s also rather common for those fake update notifications to pop up via adverts or banners. For anyone that know how updates are usually offered, however, this will immediately look suspicious. Unless you want to put your computer in harm’s way, you should remember to never download anything from questionable sources, which include advertisements. If you have automatic updates turned on, you won’t even be alerted about it, but if manual update is needed, you will be alerted through the application itself.

How does this malware behave

We probably do not have to explain that your files have been locked. As soon as the malware file was opened, the ransomware started its file encryption process, which you might have missed. All affected files will have a file extension added to them. Complex encryption algorithms are usually used to lock files, so do not waste your time attempting to open them as it won’t work. A ransom note will then appear and it will tell how you can recover your files. Generally, ransom notes look the same, they scare victims, demand payments and threaten with permanent file removal. Despite the fact that hackers might posses the decryptor, there will not be a lot of people suggesting giving into the requests. Realistically, how likely is it that the people who locked your files in the first place, will feel obliged to recover your files, even after a payment is made. If you make a payment once, you might be willing to pay a second time, or that’s what cyber crooks are likely to think.

Before you even consider paying, check your storage devices and online accounts to see maybe some of your files are stored somewhere. In case a free decryptor is released in the future, keep all of your encrypted files somewhere safe. You’ll need to uninstall ransomware whatever the case might be.

No matter what choice you make, you have to begin backing up your files on a frequent basis. There is always a possibility that you may lose your files, so having backup is essential. In order to keep your files safe, you will need to acquire backup, and there are quite a few options available, some more expensive than others. ransomware removal

Unless you’re an advanced user, manually eliminating the ransomware isn’t advised. To delete the malware you’ll need to use anti-malware program, unless you are willing to risk doing damage to your system. The ransomware may stop you from successfully launching the malware removal program, in which case just launch your device in Safe Mode. After you run malware removal program in Safe Mode, you shouldn’t come across problems when you attempt to remove ransomware. You should bear in mind that malicious software removal program can’t help you with files, it will only eliminate ransomware for you.

Download Removal Toolto remove ransomware

* WiperSoft scanner, published on this site, is intended to be used only as a detection tool. More info on WiperSoft. To use the removal functionality, you will need to purchase the full version of WiperSoft. If you wish to uninstall WiperSoft, click here.

Learn how to remove ransomware from your computer

Step 1. Remove ransomware using Safe Mode with Networking

1.1) Reboot your computer with Safe Mode with Networking.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode Remove ransomware 3. Pick Safe Mode with Networking.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode Remove ransomware 3. Select Enable Safe Mode with Networking.

1.2) Remove ransomware.

Once the computer is launched in Safe Mode, open your browser and download anti-malware software of your preference. Scan your computer so that the anti-malware can locate the malicious files. Allow it to delete them. If you are unable to access Safe Mode with Networking, proceed to the instructions below.

Step 2. Remove ransomware using System Restore

2.1) Reboot your computer with Safe Mode with Command Prompt.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode Remove ransomware 3. Pick Safe Mode with Command Prompt.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode2 Remove ransomware 3. Select Enable Safe Mode with Command Prompt.

2.2) Restore system files and settings.

1. Enter cd restore when the Command Prompt window appears. Press Enter. 2. Type rstrui.exe and press Enter. 3. When the System Restore Window pop-ups, click Next. 4. Select the restore point and click Next. windows-system-restore Remove ransomware 5. Click Yes on the warning window that appears. When the system restore is complete, it is recommended that you obtain anti-malware software and scan your computer for the ransomware just to be sure that it is gone.

Step 3. Recover your data

If the ransomware has encrypted your files and you did not have backup prior to the infection, some of the below provided methods might be able to help you recover them.

3.1) Using Data Recovery Pro to recover files

  1. Download the program from a reliable source and install it.
  2. Run the program and scan your computer for recoverable files. datarecoverypro Remove ransomware
  3. Restore them.

3.2) Restore files via Windows Previous Versions feature

If you had System Restore feature enabled on your system, you should be able to recover the files via Windows Previous Versions feature.
  1. Right-click on an encrypted file that you want to restore.
  2. Properties → Previous Versions Windows-previous-version Remove ransomware
  3. Select the version of the file you want to recover and click Restore.

3.3) Shadow Explorer to decrypt files

Your operating system automatically creates shadow copies of your files in case of a crash but some ransomware manages to delete them. Nevertheless, it is still worth a try.
  1. Download Shadow Explorer. Preferably from the official website (, install and open the program.
  2. On the top left corner there will be a drop menu. Search for the disk that contains the encrypted files. shadow-explorer Remove ransomware
  3. If you do find some folders, right-click on them and select Export.

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