Promock ransomware – How to unlock files?

What may be said about this threat

The ransomware known as Promock ransomware is classified as a serious infection, due to the possible harm it might do to your computer. It is likely it’s your first time running into an infection of this kind, in which case, you may be in for a big surprise. Data encoding malicious program uses strong encryption algorithms to encrypt files, and once they’re locked, your access to them will be prevented. Because data encoding malware might result in permanent data loss, it’s classified as a very dangerous threat. Criminals will offer you a decryptor but complying with the demands might not be the greatest option. File decryption even if you pay is not guaranteed so your money could just be wasted. What’s stopping crooks from just taking your money, and not providing a decryption utility. That money would also finance future activities of these crooks. Do you really want to be a supporter of criminal activity that does damage worth billions of dollars. And the more people comply with the demands, the more profitable file encoding malicious program gets, and that attracts many people to the industry. Buying backup with that money would be a much wiser choice because if you are ever put in this kind of situation again, you file loss would not worry you as you could just restore them from backup. And you can simply erase Promock ransomware virus without issues. If you didn’t know what ransomware is, it’s also possible you don’t know how it managed to get into your device, in which case carefully read the below paragraph.
Download Removal Toolto remove Promock ransomware

* WiperSoft scanner, published on this site, is intended to be used only as a detection tool. More info on WiperSoft. To use the removal functionality, you will need to purchase the full version of WiperSoft. If you wish to uninstall WiperSoft, click here.


Ransomware distribution ways

Email attachments, exploit kits and malicious downloads are the spread methods you need to be cautious about. Seeing as these methods are still rather popular, that means that people are pretty negligent when using email and downloading files. More sophisticated ways can be used as well, although they aren’t as popular. Criminals simply have to pretend to be from a trustworthy company, write a generic but somewhat credible email, add the infected file to the email and send it to potential victims. Those emails usually discuss money because due to the delicacy of the topic, people are more inclined to open them. Criminals also commonly pretend to be from Amazon, and alert potential victims about some suspicious activity in their account, which ought to immediately encourage a user to open the attachment. There a couple of things you should take into account when opening email attachments if you wish to keep your computer secure. Firstly, if you don’t know the sender, check their identity before you open the file attached. Even if you know the sender, don’t rush, first check the email address to make sure it matches the address you know to belong to that person/company. The emails can be full of grammar mistakes, which tend to be rather obvious. Another common characteristic is the lack of your name in the greeting, if someone whose email you should definitely open were to email you, they would definitely know your name and use it instead of a universal greeting, addressing you as Customer or Member. Vulnerabilities on your device Vulnerable programs may also be used as a pathway to you system. Those vulnerabilities are normally identified by malware researchers, and when vendors become aware of them, they release updates so that malware makers cannot take advantage of them to corrupt systems with malicious software. Unfortunately, as proven by the WannaCry ransomware, not everyone installs those fixes, for one reason or another. It is crucial that you regularly patch your software because if a vulnerability is serious, Severe enough vulnerabilities may be easily exploited by malware so make sure all your programs are updated. If you do not wish to be disturbed with updates, you can set them up to install automatically.

What can you do about your data

A data encrypting malware doesn’t target all files, only certain kinds, and they are encoded once they’re found. Even if infection was not evident initially, you’ll certainly know something is wrong when you cannot open your files. You’ll know which of your files were encrypted because they will have an unusual extension added to them. Sadly, files might be permanently encrypted if a powerful encryption algorithm was implemented. After the encryption process is completed, a ransom notification will appear, which will attempt to explain what has happened and how you should proceed. The offered a decryption utility won’t come free, of course. The price for a decryption tool should be made clear in the note, but if it is not, you’ll be asked to send them an email to set the price, so what you pay depends on how valuable your files are. For already discussed reasons, paying the hackers isn’t the suggested choice. When all other options don’t help, only then you ought to even consider complying with the requests. Try to remember whether you have ever made backup, your files might be stored somewhere. Or, if you are lucky, some researcher could have released a free decryptor. There are some malware researchers who are able to crack the ransomware, therefore a free decryption software could be released. Before you decide to pay, look into that option. If you use some of that sum to buy backup, you wouldn’t face likely file loss again as your files would be saved somewhere secure. If backup was created prior to infection, you may restore data after you delete Promock ransomware virus. In the future, make sure you avoid ransomware as much as possible by familiarizing yourself how it spreads. Make sure your software is updated whenever an update is available, you don’t open random email attachments, and you only download things from sources you know to be reliable.

Promock ransomware removal

If the data encrypting malware is still in the device, an anti-malware tool should be used to get rid of it. If you have little knowledge when it comes to computers, unintentional harm can be caused to your system when trying to fix Promock ransomware manually. Therefore, opting for the automatic method would be a smarter idea. This software is handy to have on the computer because it may not only get rid of this threat but also put a stop to similar ones who attempt to enter. Find which malware removal software is most suitable for you, install it and scan your computer so as to identify the infection. Bear in mind that an anti-malware software is meant to fix Promock ransomware and not to aid in file decrypting. After the infection is cleaned, make sure you regularly make copies of all your files.
Download Removal Toolto remove Promock ransomware

* WiperSoft scanner, published on this site, is intended to be used only as a detection tool. More info on WiperSoft. To use the removal functionality, you will need to purchase the full version of WiperSoft. If you wish to uninstall WiperSoft, click here.


Learn how to remove Promock ransomware from your computer

Step 1. Remove Promock ransomware using Safe Mode with Networking

1.1) Reboot your computer with Safe Mode with Networking.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode Promock ransomware - How to unlock files? 3. Pick Safe Mode with Networking.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode Promock ransomware - How to unlock files? 3. Select Enable Safe Mode with Networking.

1.2) Remove Promock ransomware.

Once the computer is launched in Safe Mode, open your browser and download anti-malware software of your preference. Scan your computer so that the anti-malware can locate the malicious files. Allow it to delete them. If you are unable to access Safe Mode with Networking, proceed to the instructions below.

Step 2. Remove Promock ransomware using System Restore

2.1) Reboot your computer with Safe Mode with Command Prompt.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode Promock ransomware - How to unlock files? 3. Pick Safe Mode with Command Prompt.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode2 Promock ransomware - How to unlock files? 3. Select Enable Safe Mode with Command Prompt.

2.2) Restore system files and settings.

1. Enter cd restore when the Command Prompt window appears. Press Enter. 2. Type rstrui.exe and press Enter. 3. When the System Restore Window pop-ups, click Next. 4. Select the restore point and click Next. windows-system-restore Promock ransomware - How to unlock files? 5. Click Yes on the warning window that appears. When the system restore is complete, it is recommended that you obtain anti-malware software and scan your computer for the ransomware just to be sure that it is gone.

Step 3. Recover your data

If the ransomware has encrypted your files and you did not have backup prior to the infection, some of the below provided methods might be able to help you recover them.

3.1) Using Data Recovery Pro to recover files

  1. Download the program from a reliable source and install it.
  2. Run the program and scan your computer for recoverable files. datarecoverypro Promock ransomware - How to unlock files?
  3. Restore them.

3.2) Restore files via Windows Previous Versions feature

If you had System Restore feature enabled on your system, you should be able to recover the files via Windows Previous Versions feature.
  1. Right-click on an encrypted file that you want to restore.
  2. Properties → Previous Versions Windows-previous-version Promock ransomware - How to unlock files?
  3. Select the version of the file you want to recover and click Restore.

3.3) Shadow Explorer to decrypt files

Your operating system automatically creates shadow copies of your files in case of a crash but some ransomware manages to delete them. Nevertheless, it is still worth a try.
  1. Download Shadow Explorer. Preferably from the official website (http://shadowexplorer.com/), install and open the program.
  2. On the top left corner there will be a drop menu. Search for the disk that contains the encrypted files. shadow-explorer Promock ransomware - How to unlock files?
  3. If you do find some folders, right-click on them and select Export.

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