[Lockhelp@qq.com].ACUTE ransowmare Removal

About [Lockhelp@qq.com].ACUTE ransowmare

[Lockhelp@qq.com].ACUTE ransowmare might lead to serious damage as it’ll leave your files encrypted. Infecting a system with ransomware can have very severe consequences, which is why it’s categorized as such a harmful threat. When an infected file is opened, the ransomware immediately begins encrypting certain files. Most likely, all of your photos, videos and documents were locked because those files are the most valuable. The key you need to decrypt your files is in the possession of criminals behind this malware. We ought to mention that malware researchers sometimes release free decryption programs, if they can crack the ransomware. It isn’t certain if or when a decryptor will be developed but that is your best option if you don’t have backup.

If you haven’t already noticed it, a ransom note has been placed on your desktop or among encrypted files in folders. The note will explain that your files have been encrypted and how you may recover them. We can’t exactly recommend you to pay for a decryption tool. It wouldn’t shocked us if the hackers just take your money. What is there to stop them from doing so. To guarantee you never end up in this situation again, buy backup. You just need to remove [Lockhelp@qq.com].ACUTE ransowmare if your files have been backed up.

We will clarify in a more detailed manner how the threat got into your PC in the first place, but to summarize, you likely happen upon it in spam emails and bogus updates. These are two of the most commonly used ransomware distribution methods.

Ransomware distribution ways

Though you might get the infection in many ways, the most probable way you obtained it was through spam email or fake update. You need to become familiar with how to identify infected spam emails, if you got the ransomware from emails. Always attentively check the email before opening an attachment. You should also know that criminals tend to pretend to be from well-known companies so as to make people feel secure. For example, they might pretend to be Amazon and say that they have added a purchase receipt to the email. If the sender is who they say they are, checking that shouldn’t be hard. Compare the sender’s email address with the ones used by the company, and if there are no records of the address used by anyone real, best not open the file attached. In addition, you need to scan attached files with reliable scanners before opening them.

The ransomware could have also used fake updates to enter. The bogus update offers may appear when you are on web pages with suspicious reputation. Those fake update offers might also appear in advertisements and banners. Still, for those who knows that legitimate updates are never offered this way, such fake notifications will be obvious. If you don’t wish your device to get infected routinely, never download anything from unreliable sources. When software has to be updated, the program will notify you itself or it will happen without you needing to do anything.

What does this malware do

Ransomware has locked your files, which is why they can’t be opened. While you may not have necessarily noticed this happening, but the ransomware began encrypting your files soon after you opened the malware file. If you are unsure about which files have been encrypted, look for a certain file extension attached to files, indicating encryption. Files have been encrypted via a complicated encryption algorithm so don’t waste your time attempting to open them. You should find a note with an explanation about what happened to your files, and how you can recover them. Generally, ransom notes follow the same pattern, they initially say your files have been locked, request for money and then threaten to eliminate files permanently if you don’t pay. Paying the ransom isn’t the best idea, even if criminals have the decryption utility you need. The people who encrypted your files in the first place won’t feel obliged to help you after you pay. Hackers may also recall that you paid and target you again, expecting you to pay a second time.

It may be the case that you have uploaded at least some of your files somewhere, so check storage devices you have and various online accounts. We recommend you store all of your locked files somewhere, for when or if researchers specializing in malware manage to make a free decryption tool. Remove [Lockhelp@qq.com].ACUTE ransowmare as quickly as possible, no matter what you do.

Whether you restore your files or not, from this moment on, you must frequently back up your files. You may be put in a situation where you risk losing your files again otherwise. There are various backup options available, some more pricey than others but if your files are valuable to you it’s worth purchasing one.

[Lockhelp@qq.com].ACUTE ransowmare elimination

If you are not certain about what you are doing, don’t attempt manual elimination. To eliminate the malware use malicious software removal program, unless you are willing to risk damaging your computer. If you cannot run the software, attempt again after loading your computer in Safe Mode. As soon as your device loads in Safe Mode, scan your computer and remove [Lockhelp@qq.com].ACUTE ransowmare once it’s identified. You ought to keep in mind that anti-malware program will not help restore your files, it will only erase malware for you.

Download Removal Toolto remove [Lockhelp@qq.com].ACUTE ransowmare

* WiperSoft scanner, published on this site, is intended to be used only as a detection tool. More info on WiperSoft. To use the removal functionality, you will need to purchase the full version of WiperSoft. If you wish to uninstall WiperSoft, click here.

Learn how to remove [Lockhelp@qq.com].ACUTE ransowmare from your computer

Step 1. Remove [Lockhelp@qq.com].ACUTE ransowmare using Safe Mode with Networking

1.1) Reboot your computer with Safe Mode with Networking.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode [Lockhelp@qq.com].ACUTE ransowmare Removal 3. Pick Safe Mode with Networking.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode [Lockhelp@qq.com].ACUTE ransowmare Removal 3. Select Enable Safe Mode with Networking.

1.2) Remove [Lockhelp@qq.com].ACUTE ransowmare.

Once the computer is launched in Safe Mode, open your browser and download anti-malware software of your preference. Scan your computer so that the anti-malware can locate the malicious files. Allow it to delete them. If you are unable to access Safe Mode with Networking, proceed to the instructions below.

Step 2. Remove [Lockhelp@qq.com].ACUTE ransowmare using System Restore

2.1) Reboot your computer with Safe Mode with Command Prompt.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode [Lockhelp@qq.com].ACUTE ransowmare Removal 3. Pick Safe Mode with Command Prompt.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode2 [Lockhelp@qq.com].ACUTE ransowmare Removal 3. Select Enable Safe Mode with Command Prompt.

2.2) Restore system files and settings.

1. Enter cd restore when the Command Prompt window appears. Press Enter. 2. Type rstrui.exe and press Enter. 3. When the System Restore Window pop-ups, click Next. 4. Select the restore point and click Next. windows-system-restore [Lockhelp@qq.com].ACUTE ransowmare Removal 5. Click Yes on the warning window that appears. When the system restore is complete, it is recommended that you obtain anti-malware software and scan your computer for the ransomware just to be sure that it is gone.

Step 3. Recover your data

If the ransomware has encrypted your files and you did not have backup prior to the infection, some of the below provided methods might be able to help you recover them.

3.1) Using Data Recovery Pro to recover files

  1. Download the program from a reliable source and install it.
  2. Run the program and scan your computer for recoverable files. datarecoverypro [Lockhelp@qq.com].ACUTE ransowmare Removal
  3. Restore them.

3.2) Restore files via Windows Previous Versions feature

If you had System Restore feature enabled on your system, you should be able to recover the files via Windows Previous Versions feature.
  1. Right-click on an encrypted file that you want to restore.
  2. Properties → Previous Versions Windows-previous-version [Lockhelp@qq.com].ACUTE ransowmare Removal
  3. Select the version of the file you want to recover and click Restore.

3.3) Shadow Explorer to decrypt files

Your operating system automatically creates shadow copies of your files in case of a crash but some ransomware manages to delete them. Nevertheless, it is still worth a try.
  1. Download Shadow Explorer. Preferably from the official website (http://shadowexplorer.com/), install and open the program.
  2. On the top left corner there will be a drop menu. Search for the disk that contains the encrypted files. shadow-explorer [Lockhelp@qq.com].ACUTE ransowmare Removal
  3. If you do find some folders, right-click on them and select Export.

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