How to remove Poteston ransomware

Is this a dangerous malware

Poteston ransomware may cause severe damage to your system and leave your files encrypted. Due to how ransomware behaves, it’s very dangerous to have ransomware on the computer. As soon as it’s launched, it will start its process of encryption. Ransomware makes the files regarded as the most essential the targets. You will need a decryption key to decode the files but only the criminals accountable for this malware have it. Occasionally, malicious software researchers can crack the ransomware and develop a free decryption application. If backup is not a possibility to you, waiting for that free decryptor is probably your only choice.

You will find a ransom note put on your device after the ransomware finishes the encryption process. The ransomware authors/distributors will clarify in the note that files have been encrypted and the only way to get them back is to pay. It is not unexpected but it is not advised to pay crooks anything. We wouldn’t be surprised if the criminals don’t actually help you but simply take your money. We have no doubt your money would go towards future malware. To ensure you are never in this type of situation again, buy backup. You just have to erase Poteston ransomware if your files have been backed up.

False updates and spam emails were probably used for ransomware distribution. The reason we say you likely got it via those methods is because they’re the most popular among hackers.

Ransomware distribution methods

You probably got the ransomware via spam email or fake program updates. If you opened an attachment that came attached to a spam email, you have to be more careful in the future. Always check the email carefully before opening an attachment. Malicious software spreaders oftentimes pretend to be from legitimate companies to establish trust and make people lower their guard. For example, they might pretend to be Amazon and say that the added file is a receipt for a recent purchase. Whoever the sender claims to be, you should be able to easily check the legitimacy of that statement. Look at the sender’s email address, and no matter how real it seems in the beginning, check that it actually is used by the company they claim to represent. In addition, email attachments need to be scanned with credible scanners before you open them.

If you recently installed a software update through an unofficial source, that could have also been the way malware got in. Alerts promoting fake software updates are typically encountered when you visit dubious pages. They also appear in ad form and may appear fully valid. However, for anyone who knows that no actual updates will ever be pushed this way, such false notifications will be obvious. Never download updates or programs from questionable sources, specifically ones like adverts. When an application has to be updated, the software will notify you itself or it’ll happen automatically.

What does ransomware do

If you’re wondering what is going on with your files, they were locked. Right after the contaminated file was opened, the ransomware started an encryption process, which you would not have necessarily see. If you’re unsure about which files have been affected, look for a certain file extension added to files, pinpointing encryption. Files have been locked via a complex encryption algorithm so trying to open them is no use. If you check your desktop or folders containing files that have been locked, you’ll see a ransom note, which ought to provide information on how to recover your files. Generally, ransom notes follow the same pattern, they initially explain that your files have been locked, ask for money and then threaten you with removing files for good if a payment is not made. While hackers might be right when they claim that file decryption is impossible without their aid, giving into the requests isn’t suggested. You that you would be relying on the people responsible for your file encryption to help you. What is more, the criminals could target you particularly in their next ransomware attack, knowing that you are willing to pay.

Instead of paying, check your storage devices and online accounts to see whether you’ve stored files somewhere but just cannot remember. In case a free decryption utility is released in the future, backup all your locked files. Remove Poteston ransomware as soon as possible, no matter what you choose to do.

It is rather important that you begin backing up your files, and we expect this will be a lesson for you. You might jeopardize your files again otherwise. Plenty of backup options are available, and they are well worth the purchase if you don’t want to lose your files.

Ways to remove Poteston ransomware

Manual removal isn’t the suggested option. Use anti-malware program to get rid of the infection, unless you want to risk further harming to your device. The ransomware might stop you from running the anti-malware program successfully, in which case you have to launch your system and boot it in Safe Mode. The malware removal program ought to work properly in Safe Mode, so you ought to be able to uninstall Poteston ransomware. Keep in mind that anti-malware program cannot help you with files, it will only eliminate malware for you.

Download Removal Toolto remove Poteston ransomware

* WiperSoft scanner, published on this site, is intended to be used only as a detection tool. More info on WiperSoft. To use the removal functionality, you will need to purchase the full version of WiperSoft. If you wish to uninstall WiperSoft, click here.


Learn how to remove Poteston ransomware from your computer

Step 1. Remove Poteston ransomware using Safe Mode with Networking

1.1) Reboot your computer with Safe Mode with Networking.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode How to remove  Poteston ransomware 3. Pick Safe Mode with Networking.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode How to remove  Poteston ransomware 3. Select Enable Safe Mode with Networking.

1.2) Remove Poteston ransomware.

Once the computer is launched in Safe Mode, open your browser and download anti-malware software of your preference. Scan your computer so that the anti-malware can locate the malicious files. Allow it to delete them. If you are unable to access Safe Mode with Networking, proceed to the instructions below.

Step 2. Remove Poteston ransomware using System Restore

2.1) Reboot your computer with Safe Mode with Command Prompt.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode How to remove  Poteston ransomware 3. Pick Safe Mode with Command Prompt.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode2 How to remove  Poteston ransomware 3. Select Enable Safe Mode with Command Prompt.

2.2) Restore system files and settings.

1. Enter cd restore when the Command Prompt window appears. Press Enter. 2. Type rstrui.exe and press Enter. 3. When the System Restore Window pop-ups, click Next. 4. Select the restore point and click Next. windows-system-restore How to remove  Poteston ransomware 5. Click Yes on the warning window that appears. When the system restore is complete, it is recommended that you obtain anti-malware software and scan your computer for the ransomware just to be sure that it is gone.

Step 3. Recover your data

If the ransomware has encrypted your files and you did not have backup prior to the infection, some of the below provided methods might be able to help you recover them.

3.1) Using Data Recovery Pro to recover files

  1. Download the program from a reliable source and install it.
  2. Run the program and scan your computer for recoverable files. datarecoverypro How to remove  Poteston ransomware
  3. Restore them.

3.2) Restore files via Windows Previous Versions feature

If you had System Restore feature enabled on your system, you should be able to recover the files via Windows Previous Versions feature.
  1. Right-click on an encrypted file that you want to restore.
  2. Properties → Previous Versions Windows-previous-version How to remove  Poteston ransomware
  3. Select the version of the file you want to recover and click Restore.

3.3) Shadow Explorer to decrypt files

Your operating system automatically creates shadow copies of your files in case of a crash but some ransomware manages to delete them. Nevertheless, it is still worth a try.
  1. Download Shadow Explorer. Preferably from the official website (http://shadowexplorer.com/), install and open the program.
  2. On the top left corner there will be a drop menu. Search for the disk that contains the encrypted files. shadow-explorer How to remove  Poteston ransomware
  3. If you do find some folders, right-click on them and select Export.

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