How to remove .Phoenix Ransomware file virus – Virus removal steps

About this threat

.phoenix Ransomware file encrypting malware will encrypt your files and you’ll be unable to open them. Ransomware is the general name for this type of malicious software. It’s possible that you recently opened an infected attachment or downloaded from malicious sources, and that’s how the threat got in. Continue reading to see how you could prevent an infection. Familiarize yourself with how to avoid ransomware, because there may be dire outcomes otherwise. If you are unfamiliar with what file-encrypting malware is, you might be especially shocked to see that your data has been encrypted. A ransom note ought to appear soon after the files are locked, and it’ll explain that you must pay money to decrypt your data. Giving into the requests isn’t the best choice, seeing as you’re dealing with cyber criminals, who will feel no responsibility to aid you. It’s more probable that you’ll be ignored after you pay. You should also think about where the money would be going, it will probably go towards other malware projects. In certain cases, malware researchers are able to crack the ransomware, and might release a free decryption program. Research other options file recovery, including the possibility of a free decryptor, before making any decisions to comply with the requests. If you did take care to backup your data, you may recover them after you remove .phoenix Ransomware.

Download Removal Toolto remove .phoenix Ransomware

* WiperSoft scanner, published on this site, is intended to be used only as a detection tool. More info on WiperSoft. To use the removal functionality, you will need to purchase the full version of WiperSoft. If you wish to uninstall WiperSoft, click here.

How is ransomware distributed

If you are unsure how the ransomware might have slithered in your computer or what you may do to avoid such infections in the future, attentively read the following sections. It usually uses rather simple ways for infection but a more elaborate method isn’t out of the question. Adding infected files to emails and hosting their malware on download pages are what we mean when we say simple, as it does not require much skill, thus low-level ransomware creators/distributors are able to use them. Infecting a machine via infected email attachments is perhaps most common. The file infected with ransomware is attached to a kind of convincingly written email, and sent to potential victims, whose email addresses cyber crooks probably got from other hackers. Typically, those emails are pretty obvious, but for those who have never encountered them before, it might appear rather real. You may see particular signs that an email could be harboring malware, such as grammar mistakes in the text, or the sender’s email address being nonsensical. Big company names are often used in the emails because people are more likely to drop their guard when dealing with a known sender. It’s suggested that even if you know who the sender is, the sender’s address should still be checked. Check if your name is mentioned anywhere in the email, particularly in the greeting, and if it isn’t, that should cause suspicion. Your name, instead of a common greeting, would definitely be used if you’ve dealt with the sender in the past, whether a company or an individual. For example, if you are an Amazon user, the name you have provided them will be automatically inserted into any email you are sent.

If you want the short version, just take into account that it is crucial to confirm the sender’s identity before opening email attachments. We also don’t advise clicking on adverts hosted on dubious reputation pages. If you do, you could be redirected to a site that would download ransomware onto your computer. Whatever the ad is endorsing, engaging with it could be troublesome, so ignore it. Downloading from questionable sites may also bring about a contamination. If you’re downloading through torrents, you need to always check if the torrent is secure by reading the comments. Software comes with flaws, which can occasionally permit various infections to slip into a machine. For this reason keep your software updated. All you need to do is install the fixes, which software vendors release when the vulnerability becomes known.

How does file-encrypting malware act

The encryption process will begin as soon as you. Since it needs to hold some power over you, all your valuable files, like media files, will be encrypted. When the files are discovered, the ransomware will use a strong encryption algorithm to lock them. The file extension added will help identify which files have been affected. The ransom message, which you ought to notice soon after the encryption process is complete, will then ask payment from you to get a decryption program. Depending on the ransomware, you could be requested to pay $100 or a even up to $1000. We’ve already gave reasons for thinking paying to not be the best option, but in the end, the choice is yours. Before you think about paying, you should research other ways to recover data. There is some likelihood that malware researchers were able to crack the ransomware and release a free decryptor. You could have also backed up your files in some way but not remember it. Or maybe the Shadow copies of your files weren’t deleted, which indicated that by employing a certain software, you could be able to restore them. If you don’t want to end up in this type of situation again, we really hope you have invested money into backup to keep your files safe. If you had taken the time to make backups for files, you should only restore them after you eliminate .phoenix Ransomware.

Ways to eliminate .phoenix Ransomware

We cannot advise you attempt manual termination, for one big reason. If you don’t know what you’re doing, you may end up permanently damaging your device. Our suggestion would be to acquire a malicious software removal program instead. These security applications are made to keep your device secure, and delete .phoenix Ransomware or similar malware threats, therefore you should not come across any trouble. Your files will not be restored by the utility, however, as it does not have that ability. File restoring will need to be done by you.

Download Removal Toolto remove .phoenix Ransomware

* WiperSoft scanner, published on this site, is intended to be used only as a detection tool. More info on WiperSoft. To use the removal functionality, you will need to purchase the full version of WiperSoft. If you wish to uninstall WiperSoft, click here.


Learn how to remove .phoenix Ransomware from your computer

Step 1. Remove .phoenix Ransomware using Safe Mode with Networking

1.1) Reboot your computer with Safe Mode with Networking.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode How to remove .Phoenix  Ransomware file virus - Virus removal steps 3. Pick Safe Mode with Networking.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode How to remove .Phoenix  Ransomware file virus - Virus removal steps 3. Select Enable Safe Mode with Networking.

1.2) Remove .phoenix Ransomware.

Once the computer is launched in Safe Mode, open your browser and download anti-malware software of your preference. Scan your computer so that the anti-malware can locate the malicious files. Allow it to delete them. If you are unable to access Safe Mode with Networking, proceed to the instructions below.

Step 2. Remove .phoenix Ransomware using System Restore

2.1) Reboot your computer with Safe Mode with Command Prompt.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode How to remove .Phoenix  Ransomware file virus - Virus removal steps 3. Pick Safe Mode with Command Prompt.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode2 How to remove .Phoenix  Ransomware file virus - Virus removal steps 3. Select Enable Safe Mode with Command Prompt.

2.2) Restore system files and settings.

1. Enter cd restore when the Command Prompt window appears. Press Enter. 2. Type rstrui.exe and press Enter. 3. When the System Restore Window pop-ups, click Next. 4. Select the restore point and click Next. windows-system-restore How to remove .Phoenix  Ransomware file virus - Virus removal steps 5. Click Yes on the warning window that appears. When the system restore is complete, it is recommended that you obtain anti-malware software and scan your computer for the ransomware just to be sure that it is gone.

Step 3. Recover your data

If the ransomware has encrypted your files and you did not have backup prior to the infection, some of the below provided methods might be able to help you recover them.

3.1) Using Data Recovery Pro to recover files

  1. Download the program from a reliable source and install it.
  2. Run the program and scan your computer for recoverable files. datarecoverypro How to remove .Phoenix  Ransomware file virus - Virus removal steps
  3. Restore them.

3.2) Restore files via Windows Previous Versions feature

If you had System Restore feature enabled on your system, you should be able to recover the files via Windows Previous Versions feature.
  1. Right-click on an encrypted file that you want to restore.
  2. Properties → Previous Versions Windows-previous-version How to remove .Phoenix  Ransomware file virus - Virus removal steps
  3. Select the version of the file you want to recover and click Restore.

3.3) Shadow Explorer to decrypt files

Your operating system automatically creates shadow copies of your files in case of a crash but some ransomware manages to delete them. Nevertheless, it is still worth a try.
  1. Download Shadow Explorer. Preferably from the official website (http://shadowexplorer.com/), install and open the program.
  2. On the top left corner there will be a drop menu. Search for the disk that contains the encrypted files. shadow-explorer How to remove .Phoenix  Ransomware file virus - Virus removal steps
  3. If you do find some folders, right-click on them and select Export.

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