How to delete .help file ransomware

What is .help file ransomware virus

The ransomware known as .help file ransomware is categorized as a severe threat, due to the possible damage it could do to your device. Ransomware is not something everyone has dealt with before, and if you’ve just encountered it now, you’ll learn how much harm it can bring about first hand. Your files might have been encrypted using powerful encryption algorithms, preventing you from accessing files. File encoding malware is classified as a very dangerous infection as data decryption is not always likely. Cyber criminals will give you the option of recovering files if you pay the ransom, but that isn’t the recommended option. Giving into the demands doesn’t always guarantee decrypted data, so there is a possibility that you may just be spending your money on nothing. Think about what is preventing criminals from just taking your money. The criminals’ future activities would also be supported by that money. Ransomware is already costing a fortune to businesses, do you really want to support that. Crooks are attracted to easy money, and the more victims give into the requests, the more attractive ransomware becomes to those types of people. Consider buying backup with that money instead because you could be put in a situation where data loss is a possibility again. You can then restore files from backup after you eliminate .help file ransomware or related infections. Details about the most frequent distribution methods will be provided in the below paragraph, if you’re not certain about how the data encrypting malicious program even got into your system.
Download Removal Toolto remove .help file ransomware

* WiperSoft scanner, published on this site, is intended to be used only as a detection tool. More info on WiperSoft. To use the removal functionality, you will need to purchase the full version of WiperSoft. If you wish to uninstall WiperSoft, click here.


Ransomware spread methods

Ransomware can get into your device pretty easily, usually using such methods as attaching malware-ridden files to emails, using exploit kits and hosting contaminated files on questionable download platforms. Seeing as these methods are still used, that means that users are somewhat careless when they use email and download files. It may also possible that a more elaborate method was used for infection, as some data encrypting malicious software do use them. Crooks don’t have to put in much effort, just write a simple email that looks quite authentic, attach the contaminated file to the email and send it to hundreds of people, who might believe the sender is someone trustworthy. Money-related topics are commonly used since users are more prone to opening those emails. And if someone like Amazon was to email a user about questionable activity in their account or a purchase, the account owner would be much more prone to opening the attachment. You need to look out for certain signs when dealing with emails if you want to shield your computer. It is crucial that you make sure the sender could be trusted before you open their sent attached file. Even if you know the sender, do not rush, first check the email address to ensure it matches the address you know to belong to that person/company. Obvious grammar errors are also a sign. Another common characteristic is the lack of your name in the greeting, if a legitimate company/sender were to email you, they would definitely know your name and use it instead of a universal greeting, like Customer or Member. Weak spots on your computer Vulnerable software may also be used to infect. A program comes with certain vulnerabilities that could be exploited for malware to enter a system, but they are patched by vendors as soon as they’re found. However, judging by the distribution of WannaCry, obviously not everyone is that quick to update their programs. It is crucial that you regularly patch your software because if a weak spot is serious, it could be used by malicious software. Regularly having to install updates may get troublesome, so they can be set up to install automatically.

What does it do

Your data will be encrypted as soon as the file encrypting malware gets into your computer. If you didn’t realize the encryption process, you will definitely know something is up when you can’t open your files. Files that have been affected will have an extension added to them, which commonly helps people recognize which ransomware they have. Unfortunately, it is not always possible to decode data if powerful encryption algorithms were used. In the ransom note, cyber crooks will tell you that they have encrypted your files, and offer you a method to decrypt them. The decryption utility proposed won’t come free, obviously. If the amount you need to pay is not displayed in the note, you’ll be asked to email them to set the price, it may range from some tens of dollars to a couple of hundred. For the reasons already discussed, paying the hackers isn’t a recommended option. When you have attempted all other alternatives, only then should you even consider complying with the demands. Maybe you have just forgotten that you’ve made copies of your files. For certain file encoding malicious programs, decryption tools could even be found for free. Sometimes malware researchers are able to make a decryptor, which means you might get a decryptor for free. Consider that before paying the demanded money even crosses your mind. Using that sum for a trustworthy backup might be a smarter idea. If you had created backup before infection happened, you ought to be able to recover them from there after you remove .help file ransomware virus. In the future, avoid file encrypting malware as much as possible by familiarizing yourself its distribution methods. Make sure your software is updated whenever an update is released, you do not open random email attachments, and you only trust safe sources with your downloads.

How to fix .help file ransomware virus

an anti-malware software will be necessary if you want to fully get rid of the ransomware in case it still remains on your device. When attempting to manually fix .help file ransomware virus you may bring about further damage if you’re not computer-savvy. Instead, using a malware removal utility would not endanger your system further. It might also help prevent these kinds of threats in the future, in addition to aiding you in removing this one. So pick a utility, install it, scan your device and allow the utility to eliminate the file encrypting malicious software, if it is found. Sadly, such a tool won’t help to recover data. After you eliminate the ransomware, ensure you regularly make copies of all data you do not want to lose.
Download Removal Toolto remove .help file ransomware

* WiperSoft scanner, published on this site, is intended to be used only as a detection tool. More info on WiperSoft. To use the removal functionality, you will need to purchase the full version of WiperSoft. If you wish to uninstall WiperSoft, click here.


Learn how to remove .help file ransomware from your computer

Step 1. Remove .help file ransomware using Safe Mode with Networking

1.1) Reboot your computer with Safe Mode with Networking.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode How to delete .help file ransomware 3. Pick Safe Mode with Networking.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode How to delete .help file ransomware 3. Select Enable Safe Mode with Networking.

1.2) Remove .help file ransomware.

Once the computer is launched in Safe Mode, open your browser and download anti-malware software of your preference. Scan your computer so that the anti-malware can locate the malicious files. Allow it to delete them. If you are unable to access Safe Mode with Networking, proceed to the instructions below.

Step 2. Remove .help file ransomware using System Restore

2.1) Reboot your computer with Safe Mode with Command Prompt.

Windows 7/Vista/XP
1. Start → Shutdown → Restart → OK. 2. When the restart occurs, press F8. Keep pressing until you see the Advanced Boot Options window appear. winxp-safemode How to delete .help file ransomware 3. Pick Safe Mode with Command Prompt.
Windows 8/10
1. On the Windows login screen, press the Power button. Press and hold the Shift key. Click Restart. 2. Troubleshoot → Advanced options → Startup Settings → Restart. win10-safemode2 How to delete .help file ransomware 3. Select Enable Safe Mode with Command Prompt.

2.2) Restore system files and settings.

1. Enter cd restore when the Command Prompt window appears. Press Enter. 2. Type rstrui.exe and press Enter. 3. When the System Restore Window pop-ups, click Next. 4. Select the restore point and click Next. windows-system-restore How to delete .help file ransomware 5. Click Yes on the warning window that appears. When the system restore is complete, it is recommended that you obtain anti-malware software and scan your computer for the ransomware just to be sure that it is gone.

Step 3. Recover your data

If the ransomware has encrypted your files and you did not have backup prior to the infection, some of the below provided methods might be able to help you recover them.

3.1) Using Data Recovery Pro to recover files

  1. Download the program from a reliable source and install it.
  2. Run the program and scan your computer for recoverable files. datarecoverypro How to delete .help file ransomware
  3. Restore them.

3.2) Restore files via Windows Previous Versions feature

If you had System Restore feature enabled on your system, you should be able to recover the files via Windows Previous Versions feature.
  1. Right-click on an encrypted file that you want to restore.
  2. Properties → Previous Versions Windows-previous-version How to delete .help file ransomware
  3. Select the version of the file you want to recover and click Restore.

3.3) Shadow Explorer to decrypt files

Your operating system automatically creates shadow copies of your files in case of a crash but some ransomware manages to delete them. Nevertheless, it is still worth a try.
  1. Download Shadow Explorer. Preferably from the official website (http://shadowexplorer.com/), install and open the program.
  2. On the top left corner there will be a drop menu. Search for the disk that contains the encrypted files. shadow-explorer How to delete .help file ransomware
  3. If you do find some folders, right-click on them and select Export.

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